Chief Mike Zaro (253) 830-5000 • Fax (253) 830-5069 •
Station address: 9401 Lakewood Drive SW, Lakewood, WA 98499; Phone: (253) 830-5000


Community Service Officers (CSO) spend a lot of time meeting with citizens, business owners, apt managers and residents in the geographical areas (districts) that they work in. They receive information on suspected drug dealers, pan handling, code problems, and crime in general. The information received is researched and communicated to the proper city departments for follow-up.

Community Service Officers have the ability, and access to resources, to deal with problematic apartment complexes, businesses and even whole neighborhoods. For those problematic locations CSOs will research information on the problem and then produce documentation that illustrates what is happening. This process allows the Community Safety Resource Team (CSRT) to put together the necessary team to effectively address the issue or concern. Some examples of issues that CSOs also address, that are less intensive to deal with, include parking problems, abandoned vehicles, junk vehicles, motor homes and boats that are parked in the city right of way.

Getting to know Lakewood’s residents and business people is one of the most important aspects of their job, allowing CSRT to craft solutions that create the most good for all involved. Resources available to CSOs include programs such as the Raising the Bar Program for bar owners and operators and the Police Motel Partnership for motel owners and operators which provides “Best Practice” training. Lakewood hosts the LOCAL (Lakewood’s Organized Community of Active Landlords) program that gives apartment owners / managers a monthly meeting where they can get together with a CSO to discuss issues of mutual concern. All of the programs listed above, and more, provide access to resources that can help any organization to maintain a good situation or improve a poor one.

Many of the city sponsored community events involve Lakewood CSOs. Examples include Santa at the Station, LOCAL, Christmas at the Old Country Buffet, Shop with a Cop, Police Jr. Academy, Make a Difference, National Night Out Against Crime, residential and business block watches, Summer Fest and a host of charitable events.

CSRT contact:

Call Lakewood Police Sgt. Jeffrey Carroll for more information about the city's CSOs and CSRT program: (253) 830-5043 or email

Call CSRT for

  • Property Maintenance
  • Vehicles on private property
  • Business License Enforcement
  • Solicitors / Peddlers
  • Signs
  • Zoning

Call Building Dept for

  • Illegal Construction
  • Dangerous Buildings
  • Illegal/Unsafe Occupancies